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5 star rating
Anonymous from Franklin, TN on 9/13/2019 for an auto service and their testimonial is:
"Yes, Tim and Trevor were kind and professional as always. Thank you for quality service."
5 star rating
Michael R. from Franklin, TN on 9/10/2019 for an auto repair of their Lexus and their testimonial is:
"They provide excellent service which includes a good explanation of what needs to be done."
5 star rating
James S. from Franklin, TN on 9/9/2019 for an auto service of their Toyota and their testimonial is:
"Reliable"
5 star rating
Donna P. from Franklin, TN on 8/26/2019 for an auto service of their Honda and their testimonial is:
"Tim and Trevor are honest and do quality work. I trust they are giving me great advice and not just trying to just "add on services.""
5 star rating
Brent R. from Franklin, TN on 8/21/2019 for an auto service of their Honda and their testimonial is:
"They have always done a superb job with my vehicles."
5 star rating
Anonymous from Franklin, TN on 8/21/2019 for an auto service of their Honda and their testimonial is:
"Grassland always takes great care of me providing honest input and excellent service."
5 star rating
Delmer R. from Franklin, TN on 8/20/2019 for an auto repair of their Lexus and their testimonial is:
"I have had very good service from them through the years. They are efficient"
5 star rating
Wade O. from Franklin, TN on 8/15/2019 for an auto repair of their Jeep and their testimonial is:
"I have been extremely satisfied with Tim and team. Very thorough and non-pressuring. My go to shop."
5 star rating
Jim V. from Franklin, TN on 8/5/2019 for an auto service of their Ford and their testimonial is:
"Tim was exceptional. He was very accommodating with all of my questions. Highly recommend if you don’t want high pressure to buy services you don’t need as many garages today do."
5 star rating
Danette B. from Franklin, TN on 8/2/2019 for an auto repair of their Buick and their testimonial is:
"Grassland Car Care has done a diagnostic testing to find out the issues with my vehicle. They gave me options of how to make the repairs that are needed and how to upgrade to prevent additional issues. Also educating me about the best way to go."
5 star rating
Carol K. from Franklin, TN on 7/15/2019 for an auto service of their Buick and their testimonial is:
"Totally Awesome group of people am so glad I found this place. Will never go anywhere else."
5 star rating
Anonymous from Franklin, TN on 7/13/2019 for an auto service of their Buick and their testimonial is:
"Very skilled, excellent communication and. Very honest."
5 star rating
Chad M. from Brentwood, TN on 7/2/2019 for an auto repair of their Honda and their testimonial is:
"Trustworthy and great service."
5 star rating
Lise from Franklin, TN on 6/28/2019 for an auto service of their Honda and their testimonial is:
"Great work!"
5 star rating
April from Franklin, TN on 6/26/2019 for an auto service of their Honda and their testimonial is:
"GO! Honest, good mechanics and great service"
5 star rating
Janie A. from Franklin, TN on 6/24/2019 for an auto service of their Chevrolet and their testimonial is:
"They are great professionals"
5 star rating
Ray H. from Franklin, TN on 6/13/2019 for an auto service of their Nissan and their testimonial is:
"Been taking my autos here for years and the staff is always friendly and provides detail explanations of work to be done. Have always been satisfied with work done on my cars. If there is ever an issue they are quick to fix it."
5 star rating
Sean P. from Brentwood, TN on 6/13/2019 for an auto repair of their Jeep and their testimonial is:
"Some of the best experiences I’ve ever had at any auto repair facility."
5 star rating
Mike J. from Franklin, TN on 6/6/2019 for an auto repair of their Lexus and their testimonial is:
"Highly recommended"
5 star rating
Kenneth from Franklin, TN on 6/4/2019 for an auto service of their Lexus and their testimonial is:
"They are a group of people that take care of there customers"
5 star rating
Anonymous from Franklin, TN on 6/3/2019 for an auto service of their Lexus and their testimonial is:
"Reliable and honest service"
5 star rating
Bob S. from Brentwood, TN on 5/25/2019 for an auto service of their Lexus and their testimonial is:
"Great folks and great service!"
5 star rating
Teri from Franklin, TN on 5/7/2019 for an auto service of their Lexus and their testimonial is:
"Great Quality Service and Care!"
5 star rating
Daniel B. from Franklin, TN on 5/6/2019 for an auto repair of their Chevrolet and their testimonial is:
"They are thorough and take the time to explain the details of the repair situation."
5 star rating
Waylon R. from Franklin, TN on 5/2/2019 for an auto repair of their Nissan and their testimonial is:
"It’s a laidback shop. And Tim the shop manager is absolutely amazing and very straight forward with me and very understanding and kind."
5 star rating
Kathy L. from Franklin, TN on 4/30/2019 for an auto service of their Nissan and their testimonial is:
"Tim is great! He explained everything thoroughly and did all the work under warranty. Very friendly place!"
5 star rating
Karen R. from Nashville, TN on 4/26/2019 for an auto repair of their Ford and their testimonial is:
"Tim is always friendly and helpful when I bring our car in. He explains what they found wrong and how it will be fixed. I know my car is in good hands when I leave it at Grassland. I have had several repairs done there and have been pleased every time with their work and their responsiveness to any question or concern I’ve had."
5 star rating
Ray H. from Franklin, TN on 4/23/2019 for an auto repair of their Nissan and their testimonial is:
"Always willing to assure customer is satisfied"
5 star rating
Patricia R. from Franklin, TN on 4/23/2019 for an auto repair of their Honda and their testimonial is:
"They are the best I've come across! You'd be hard pressed to find better!"
5 star rating
Jim R. from Fairview, TN on 4/23/2019 for an auto service of their Honda and their testimonial is:
"Very fair prices. Courteous staff. Outstanding service including courtesy car."
5 star rating
Andrea L. from Franklin, TN on 4/22/2019 for an auto service of their Chevrolet and their testimonial is:
"Customer service was excellent! Dealt with 2 different employees when dropping off and picking up for an oil change. Both were very friendly. Went above and beyond in checking tire pressure and resetting my tire monitor that wasn't reading correctly when they rotated my tires. They were also very reasonable on the price. It was obvious that they valued my patronage and I will go there again."
5 star rating
Dan M. from Franklin, TN on 4/11/2019 for an auto service of their Lexus and their testimonial is:
"Quality and attentive service is always provided. You are always accommodating in working with me on needed appointments. Your quality inspections are a bonus as in conducting mine, a potentially dangerous item was identified to me. Thanks for being so through."
5 star rating
Dave from Franklin, TN on 3/28/2019 for an auto service of their Lexus and their testimonial is:
"Loaner car is great!"
5 star rating
Angela Hurt G. from Franklin, TN on 3/18/2019 for an auto service of their Lexus and their testimonial is:
"I’d tell them that Tim at Grassland is honest, knowledgeable & always helpful. Actually, I referred a friend who came in just last week."
5 star rating
Bob And Jane S. from Brentwood, TN on 3/12/2019 for an auto repair of their Volvo and their testimonial is:
"Service is timely, detailed descriptions of what and why certain service was performed, and everyone is so friendly. Besides great service, the cost ate fair and less than the large dealerships!"
5 star rating
Fred S. from Franklin, TN on 3/11/2019 for an auto service of their Lexus and their testimonial is:
"Highly recommend Grassland Car Care. They are honest, very knowledgeable, and do what they say they will do. Finally a pleasurable car repair center you can trust."
5 star rating
Kendra P. from Franklin, TN on 3/6/2019 for an auto repair of their Toyota and their testimonial is:
"Friendly, competent, and reasonably priced"
4 star rating
Trey H. from Franklin, TN on 2/28/2019 for an auto repair of their Chevrolet and their testimonial is:
"The quality of work is excellent."
5 star rating
Ginann F. from Nashville, TN on 2/24/2019 for an auto service of their Honda and their testimonial is:
"As always I love the service I receive from Tim and his team of mechanics! Tim spends time explaining what's needed and why as well as going over the options. I've been going to Grassland for about a year now and they know my name, my car and that I'll need the loaner when I drop off my car! I highly recommend this place to all of my friends and family."
5 star rating
Anonymous from Franklin, TN on 2/20/2019 for an auto service of their Honda and their testimonial is:
"Very friendly and reliable service done when promised."
5 star rating
Paula from Franklin, TN on 2/15/2019 for an auto service of their Honda and their testimonial is:
"Excellent work and customer service."
5 star rating
Josh C. from Franklin, TN on 2/3/2019 for an auto service of their Kia and their testimonial is:
"Very professional, timely and they do great work"
5 star rating
Angela Hurt G. from Franklin, TN on 1/28/2019 for an auto service of their Kia and their testimonial is:
"Tim & Trevor always go the extra mile to make sure I feel safe in my car."
5 star rating
Bryan F. from Franklin, TN on 1/23/2019 for an auto repair of their Saturn and their testimonial is:
"Thorough competent sincere honest"
5 star rating
John C. from Franklin, TN on 1/5/2019 for an auto repair of their Ford and their testimonial is:
"Excellent service and o felt like they had the knowledge and old fashioned know how"
5 star rating
David M. from Franklin, TN on 12/19/2018 for an auto repair of their Dodge and their testimonial is:
"Great group of professionals"
5 star rating
Tony B. from Franklin, TN on 12/16/2018 for an auto repair of their Jeep and their testimonial is:
"I personally had the most excellent experience. I came to them with a vehicle that had a check engine light on and was running horribly. I was leaving this weekend to move my son to his new apartment after graduating from college. The manager took the time to listen to me and actually said let me go look under your engine and see if I see something. He was able to diagnose, in just a few moments, the issue. He fixed the problem and sent me on my way! He said drive for a couple days and see how it is and let us know. He didn’t even charge me! He did say there may be some other issues that will need to be checked. I got my son moved in! My plan is to go back this coming week and let them know. So far it’s running like a charm. Thank you Grassland Car Care."
5 star rating
Patricia from Franklin, TN on 12/9/2018 for an auto service of their Jeep and their testimonial is:
"The best!! Love Tim, totally trust him. I'll be back!"
5 star rating
Dan M. from Franklin, TN on 12/6/2018 for an auto repair of their Lexus and their testimonial is:
"I recently had a repair done to my vehicle. I was provided an estimate and if additional work was required, I was further advised the approximate cost. When repairs were completed, the prices initially provided were the same as the final costs. They work hard to keep you informed of progress on your repairs. I would highly recommend this establishment."
5 star rating
Suzanne F. from Franklin, TN on 12/4/2018 for an auto repair of their Honda and their testimonial is:
"Always great service with friendly staff and affordable prices!"
4 star rating
Stephen W. from Franklin, TN on 11/18/2018 for an auto service of their Volkswagen and their testimonial is:
"Dependable"
5 star rating
Melody G. from Franklin, TN on 10/29/2018 for an auto repair of their Toyota and their testimonial is:
"Professional, reasonable and reliable"
5 star rating
Dan M. from Franklin, TN on 10/24/2018 for an auto service of their Lexus and their testimonial is:
"I called for an appointment for service and was promptly given an appointment that was convenient for me, While there I inquired about another service on a second vehicle. Tim quickly inquired about my needs, listened to my description of the problem and gave me an opinion of what my problem might be. He quickly investigated the availability of repair parts and cost involved for the service. I will see him early next week for one of his technical personnel to determine definitively what service I need. This is excellent customer service and going above and beyond to insure I had sound information to make a decision."
5 star rating
Anonymous from Franklin, TN on 10/15/2018 for an auto service of their Lexus and their testimonial is:
"Honest service at reasonable cost."
5 star rating
Josh C. from Franklin, TN on 10/9/2018 for an auto service of their Lexus and their testimonial is:
"Fantastic and second to none"
5 star rating
Jason L. from Franklin, TN on 10/8/2018 for an auto repair of their Ford and their testimonial is:
"Tim and the team at Grassland do high quality work, are honest and down to earth, and trustworthy; all very important things when considering an auto repair shop."
5 star rating
Roger M. from Nashville, TN on 10/1/2018 for an auto service of their GMC and their testimonial is:
"A better automotive service center cannot be found. They are thorough with their inspections, lnowledgeable, experienced, honest, and straightforward with their diagnostics, and all associated costs. They are always friendly and courteous with an outstanding level of professional customer relations. This is what ALL automobile and light truck service centers should be like, but only a very small few actually are."
5 star rating
Anonymous from Franklin, TN on 9/16/2018 for an auto service of their GMC and their testimonial is:
"Have your serviced there"
5 star rating
Danny R. from Franklin, TN on 9/8/2018 for an auto repair of their Jeep and their testimonial is:
"they paid attention to detail and explained things to me, they also worked with carmax to honor my warranty ."
5 star rating
Angela T. from Nashville, TN on 9/4/2018 for an auto service of their Volkswagen and their testimonial is:
"That Trevor, Tim, and team are the best and no one else compare. Perfect opportunity Roger for the business idea we discussed!"
5 star rating
Dr. Bob S. from Brentwood, TN on 8/29/2018 for an auto service of their Lexus and their testimonial is:
"Great folks and great service. They care about getting your vehicle repaired quickly and at a fair price!"
5 star rating
Anonymous from Franklin, TN on 8/23/2018 for an auto service of their Lexus and their testimonial is:
"Excellent"
5 star rating
Jody O. from Franklin, TN on 7/31/2018 for an auto service of their Ford and their testimonial is:
"I can not say enough about how AMAZING the service I received was!! I stopped by, no appointment, to ask a question and Trevor acted like I was the only customer they had. He answered all questions and helped with trouble shooting. When I took my car back in for service, they did the inspection, called within an hour with all recommendations and price OUT THE DOOR, and everything was done by the end of the day. He knew I needed my car for work and made sure it was done, and done well. As a woman, I was not spoken down to nor did I once feel like I was being given the run around! As a single mom, having a reliable car for kiddos and work is a must. I will not have any more service done at my expensive dealership; will go back to Grassland CCC EVERYTIME!"
5 star rating
Mike J. from Franklin, TN on 7/31/2018 for an auto repair of their Lexus and their testimonial is:
"Go to Grassland they are the best around."
5 star rating
Jacob from Franklin, TN on 7/16/2018 for an auto service of their Lexus and their testimonial is:
"Great customer service. Would definitely recommend."
5 star rating
Shelly F. from Franklin, TN on 7/14/2018 for an auto service of their Cadillac and their testimonial is:
"Excellent service and fantastic auto repair shop!"
5 star rating
Doris D. from Franklin, TN on 7/12/2018 for an auto repair of their Toyota and their testimonial is:
"Staff very helpful! Work has been completed on time. I am very satisfied."
5 star rating
Stacey from Franklin, TN on 7/11/2018 for an auto service of their Lexus and their testimonial is:
"Honest, quality, it feels right when walk in the door. Great Guys"
5 star rating
Terry/analee P. from Franklin, TN on 5/17/2018 for an auto service of their Kia and their testimonial is:
"Another pleasant experience dealing with Tim and the guys at GCCC. Perhaps most impressive is their willingness, and ability, to explain to us non-mechanical types exactly WHAT the problem is and WHY the suggested fix is appropriate. Most recently, Tim explained why a more expensive repair DIDN'T need to be done. A lot of places wouldn't do that. Not necessarily the cheapest place, but TRUSTWORTHY, FAIR, and without BS. Highly recommended."
5 star rating
Chris H. from Franklin, TN on 2/28/2018 for an auto service of their Chevrolet and their testimonial is:
"GRASSLAND CARE CARE is head and shoulders (not the shampoo) above the rest. My family has been taking all our vehicles for years now. They've always been great to us. But with Tim Burke at the front of the house, Trevor and a team great technicians, they're cooking with gas. You WILL get: honest and accurate assessments, fair prices, exceptional, fully guaranteed work {parts and labor}, in a timely manner, AND they have a fleet of loaner cars. They will go to bat for you if you have pre-existing manufacturer or dealer guarantees that present roadblocks, and refer you out to reputable places for work they cannot perform themselves. Most recently, my 2007 Chevy Cobalt with borderline high mileage (a beater, yes, but a paid for daily driver) turned out to need approx $2000 worth of work out of nowhere-- not counting being well overdue for a tune up. I don't know much about car mechanics and they know that. A lesser, more profit-first oriented shop would have passively, if not overtly, tried to convince me to do the work to keep it running. Instead, they dispassionately helped me assess whether it was worth doing ANY of it. They helped me decide that in this case it was probably not. I paid for an oil change and kept nearly 2K in my pocket to put towards a new vehicle. How many shops would do that?? I won't even mention that they alone have kept my 1976 AMC Pacer running where other shops bullshitted me, or just failed. Bottom line: Grassland Care Care puts the customer and service first, and as a result, they'll have my business as long as I live here. I defy you to find a better shop. Don't even try. Waste of time. Peace out."
5 star rating
Ben G. from Franklin, TN on 1/11/2018 for an auto repair of their Toyota and their testimonial is:
"super honest, fair and knowledable."
3 star rating
Anonymous from Franklin, TN on 1/8/2018 for an auto service of their Toyota and their testimonial is:
"The quality of service is outstanding. They answer all my questions including a decision on whether to trade my other vehicle now. My only problem is it took over an hour even after I called and came 30 minutes later than my scheduled appointment. I go to an oil change place and I'm out in 10 minutes while I wait in my car. Having said that I will use you for repairs."
5 star rating
Aaron S. from Franklin, TN on 1/2/2018 for an auto repair of their Nissan and their testimonial is:
"Trevor and Tim are awesome guys, and are always super helpful and honest about everything."
5 star rating
Michael S. from Thompsons Station, TN on 12/31/2017 for an auto repair of their Audi and their testimonial is:
"I have been very satisfied with Grassland Car Care. Being new to the state and area, I wanted to find a place I could trust to take my car for repairs, I found that in Grassland Car Care."
5 star rating
Lorraine from Franklin, TN on 12/25/2017 for an auto service of their Audi and their testimonial is:
"Very honest mechanics. They won't do anything that isn't needed."
5 star rating
Karen Joy T. from Franklin, TN on 12/12/2017 for an auto repair of their Toyota and their testimonial is:
"Excellent! They showed me what they needed to do on the car and told me what my window of time was before I had to have the repair. I felt that was very fair and clear."
5 star rating
Jeff from Franklin, TN on 12/8/2017 for an auto service of their Toyota and their testimonial is:
"The guys are great. I have multiple vehicles they work on and been very satisfied with the work. They are one of the few shops with knowledge and skills to work on my 65 Mustang."
5 star rating
Anonymous from Franklin, TN on 11/29/2017 for an auto service of their Toyota and their testimonial is:
"Tim is a good guy, prices are fair, and the work is excellent. When it comes to car care, if you're not a mechanical kind of guy (which I'm not), you've gotta trust someone; I trust these guys."
5 star rating
Erika S. from Franklin, TN on 11/28/2017 for an auto repair of their Lexus and their testimonial is:
"They were fantastic and determined to find the root problem. I appreciate their honesty and their communication. It was very helpful to have a loaner car as well."
5 star rating
Janice B. from Franklin, TN on 11/20/2017 for an auto service of their Toyota and their testimonial is:
"I will always go to them for my car."
5 star rating
Candice T. from Franklin, TN on 10/27/2017 for an auto repair of their GMC and their testimonial is:
"The customer service was outstanding. I love that they provide courtesy cars, and they were SO sweet with my 3 year old son who was very curious about the shop. Very family-friendly, & overall excellent service. I will definitely be a regular customer for my car care needs."
5 star rating
Mike R. from Franklin, TN on 10/26/2017 for an auto repair of their Lexus and their testimonial is:
"Very reliable. Tim and Trevor are straight shooters, always give good advice on needed repairs."
5 star rating
Anonymous from Franklin, TN on 10/24/2017 for an auto service of their Lexus and their testimonial is:
"Great customer service from Tim!"
5 star rating
Chris P. from Franklin, TN on 10/20/2017 for an auto service of their Chevrolet and their testimonial is:
"I have highly recommended Grassland to a friend who was equally satisfied. Both of us have decided that grassland car center would do all future work on any and all of our vehicles. You and your people are honest, thorough, and friendly."
5 star rating
Amy C. from Franklin, TN on 10/17/2017 for an auto service of their Mazda and their testimonial is:
"The service technicians at Grassland Car Care are always above board and exceptionally trust worthy (which is hard to find these days). They take the time to explain everything (even to a woman) which a lot of repair shops don't do. The work is always done well and in a timely manner."
5 star rating
Emily S. from Franklin, TN on 10/12/2017 for an auto service of their Honda and their testimonial is:
"Customer service was above and beyond my expectation. I left with the peace of mind knowing they had done a thorough inspection of my car and all needs/problems had been addressed."
5 star rating
Beverly Ford Evans B. from Franklin, TN on 10/3/2017 for an auto service of their Dodge and their testimonial is:
"Very good service. Honest nice people there."
5 star rating
David B. from Franklin, TN on 9/15/2017 for an auto repair of their Porsche and their testimonial is:
"Efficient and friendly service and great about communicating service issues."
5 star rating
Robert F. from Franklin, TN on 8/30/2017 for an auto service of their Infiniti and their testimonial is:
"Great experience. Trust them 100%"
5 star rating
Anonymous from Franklin, TN on 8/27/2017 for an auto service of their Infiniti and their testimonial is:
"Best shop in town."
5 star rating
Anonymous from Franklin, TN on 8/21/2017 for an auto service of their Infiniti and their testimonial is:
"Quality service at a fair price"
5 star rating
Peter And Pam A. from Franklin, TN on 8/10/2017 for an auto repair of their Toyota and their testimonial is:
"The service, care, and professionalism of Grassland Car Care far exceed expectations. Their prices are reasonable and the service is exceptional. We are very grateful to them for always taking care of us in a timely manner and keeping our family safe in the vehicles we drive."
5 star rating
Anonymous from Franklin, TN on 8/9/2017 for an auto service of their Toyota and their testimonial is:
"Honest, reliable. Didn't have to have any unnecessary or unreasonable relairs."
5 star rating
Lou from Franklin, TN on 8/1/2017 for an auto service of their Toyota and their testimonial is:
"This company went above and beyond to provide satisfaction and to insure that all my needs were met while servicing my vehicle. Tim was courteous, friendly, and helpful making sure my vehicle would be seen to. I would not hesitate to use this company again."
5 star rating
Janice B. from Franklin, TN on 7/20/2017 for an auto service of their Toyota and their testimonial is:
"I would not take my car anywhere else."
5 star rating
Brad G. from Franklin, TN on 7/15/2017 for an auto service of their Chevrolet and their testimonial is:
"Your shop and people without a doubt is the very best I have ever encountered in my entire life time. The customer service goes above and beyond. Not the cheapest place and CERTAINLY not the most expensive. a good price for Great quality work and service. I absolutely trust and respect your input to my auto repair needs. Keep it up folks you and your whole crew do stand out!!!"
5 star rating
Terry M. from Franklin, TN on 7/6/2017 for an auto service of their Ford and their testimonial is:
"Anyone who lives or works in the Grassland area should feel very comfortable having their auto work done at Grassland Car Care. Trevor and the gang recently completed some work on my vehicle that, according to the dealer, was un-repairable. From regular maintenance to the most challenging repair work, these guys are the best!"
5 star rating
Anonymous from Franklin, TN on 6/28/2017 for an auto service of their Ford and their testimonial is:
"Go. Reliable crew of mechanics and techs. Tim has been awesome to work with as they've been servicing my 2010 Yukon w/112k miles. Skip the dealer and do business w/local shop."
5 star rating
Jack S. from Franklin, TN on 5/24/2017 for an auto service of their Ford and their testimonial is:
"Tim did a great job!"
5 star rating
Jennifer from Franklin, TN on 5/24/2017 for an auto service of their Ford and their testimonial is:
"I'm a transplant to Nashville and feeling like you have someone you can trust regarding you car is as important as your family doctor! I feel Grassland Car Care is honest, kind, and extremely knowledgable and professional."
5 star rating
Jeremy C. from Franklin, TN on 5/19/2017 for an auto repair of their Ford and their testimonial is:
"ITs much better than it used to be"
5 star rating
Jim N. from Franklin, TN on 5/4/2017 for an auto service of their Ford and their testimonial is:
"Excellent folks to work with. They treated me exactly as I would like to be treated when I brought my truck in for service. I recommend them as extremely professional and very technically up-to-date."
5 star rating
Matt T. from Brentwood, TN on 5/3/2017 for an auto service of their GMC and their testimonial is:
"Solid crew, knowledgeable, honest. Go see Tim and his guys"
5 star rating
Mike R. from Franklin, TN on 4/27/2017 for an auto repair of their Acura and their testimonial is:
"Good solid work; and very good communications"
5 star rating
J P. from Nashville, TN on 4/21/2017 for an auto service of their Jeep and their testimonial is:
"Best shop in the area, no question."
5 star rating
David B. from Franklin, TN on 4/14/2017 for an auto repair of their Chevrolet and their testimonial is:
"Friendly, prompt, informative in every way, excellent communicators with your vehicles issues"
5 star rating
Gill D. from Franklin, TN on 4/12/2017 for an auto service of their Acura and their testimonial is:
"Great. Quick, friendly and professional."
5 star rating
Mark R. from Franklin, TN on 3/30/2017 for an auto service of their Ford and their testimonial is:
"Thorough, knowledgeable and very friendly. Appreciated them being willing to talk through the inspection results and squeezing in some extra work while I was there."
5 star rating
Chris H. from Franklin, TN on 3/28/2017 for an auto service of their Ford and their testimonial is:
"I would tell them that GCC is top notch. Fair prices, efficient and high quality service, warranties on all they do, excellent customer communication, and almost always a loaner car available if needed. The small shop Mom & Pop feel is a bonus. I've been using GCC for years. They have kept my 1976 vehicle running great-- as a daily driver no less-- when other "specialty" shops I tried before could not."
5 star rating
Don M. from Franklin, TN on 3/7/2017 for an auto service of their Cadillac and their testimonial is:
"Excellent work. Friendly staff. Great experience."
5 star rating
Judy from Franklin, TN on 2/23/2017 for an auto service of their Cadillac and their testimonial is:
"We always get great car care. Highly recommend."
5 star rating
Jan B. from Franklin, TN on 2/12/2017 for an auto service of their Toyota and their testimonial is:
"I would say you were excellent and I would never go anywhere else!"
5 star rating
Bill N. from Franklin, TN on 1/29/2017 for an auto repair of their Year and their testimonial is:
"The service and friendliness are excellent. We have sent a few customers to Grassland and they are also very satisfied. Grassland appears to have good service, honest in their work and reasonable prices."
5 star rating
David W. from Nashville, TN on 1/25/2017 for an auto repair of their Chevrolet and their testimonial is:
"I have only been there once, but wii definetly go back! Total experience was a total surprise"
5 star rating
Betty from Franklin, TN on 1/18/2017 for an auto service of their Chevrolet and their testimonial is:
"Very pleased with service and friendly"
5 star rating
Rose from Franklin, TN on 1/4/2017 for an auto repair of their Honda and their testimonial is:
"I Love this place I moved out of the area but is worth coming in town for so I do."
5 star rating
Tom H. from Brentwood, TN on 12/13/2016 for an auto service of their Toyota and their testimonial is:
"Prompt, reasonable, courteous, thorough"
5 star rating
Karen O. from Fairview, TN on 11/23/2016 for an auto service of their Subaru and their testimonial is:
"Efficient, transparent, affordable, courteous, communicative, caring."
5 star rating
Terry P. from Franklin, TN on 11/3/2016 for an auto repair of their Toyota and their testimonial is:
"Good work, fair prices, friendly people. 'Nuff said."
5 star rating
Frank T. from Franklin, TN on 11/3/2016 for an auto service of their Toyota and their testimonial is:
"Customer service, professionalism and the quality of work are outstanding"
5 star rating
Eason F. from Franklin, TN on 11/2/2016 for an auto repair of their Chevrolet and their testimonial is:
"This place is, by far, the most attentive, thorough and friendly I have ever been to have vehicle repairs. They treat customers with the utmost respect and had me rolling sooner than the time-frame I was quoted."
5 star rating
Jennifer L. from Nashville, TN on 10/12/2016 for an auto repair of their Volkswagen and their testimonial is:
"I would tell them that the personnel at Grassland Car Care were incredibly kind, understanding, and helpful. I felt attended to the moment I walked through the door. They offered me a loaner car no questions asked when I told them I would take an Uber home. They stayed in contact with me throughout the process of getting the car assessed and repaired, and were extremely helpful in every way."
5 star rating
Karen O. from Fairview, TN on 9/21/2016 for an auto service of their Subaru and their testimonial is:
"Consistent reliable accurate and customer focused."
5 star rating
Jd H. from Franklin, TN on 8/20/2016 for an auto repair of their Jeep and their testimonial is:
"Upfront, dependable and on your side when it comes to repairs."
5 star rating
Eric M. from Franklin, TN on 8/3/2016 for an auto repair of their Jeep and their testimonial is:
"You have a first class shop! Your customer service is more like.... Service the CUSTOMER! Joe did an excellent job. Very helpful, knowledgeable and professional!!"
5 star rating
Mike B. from Franklin, TN on 7/30/2016 for an auto repair of their Toyota and their testimonial is:
"Quality work, friendly service, and quick repairs/"
5 star rating
Eric G. from Franklin, TN on 7/17/2016 for an auto service of their Toyota and their testimonial is:
"Good shop. Expensive, but worth the price."
5 star rating
Karen O. from Fairview, TN on 7/11/2016 for an auto service of their Subaru and their testimonial is:
"This place is great because they care about their customers and the vehicles. If you need a loaner vehicle, there is usually one available. If you need to be on the internet while you wait in the customer waiting area, they have guest access. Services are done in a timely and clean manner, for reasonable prices. They are up front about anything they notice with the vehicle, and discuss solutions with the customer before proceeding with repairs. I don't go anywhere else!"
5 star rating
Tony G. from Brentwood, TN on 6/28/2016 for an auto service of their Honda and their testimonial is:
"Excellent service and quick diagnosis. No pressure but informed advice. I'll be back."
5 star rating
Betty Z. from Franklin, TN on 6/16/2016 for an auto service of their Dodge and their testimonial is:
"I was very impressed with the personnel at the front desk today. I've been a customer for several years and have never been disappointed in the work done at Grassland Car Care. Thank you."
5 star rating
Alan M. from Mauk, GA on 6/10/2016 for an auto repair of their Ford and their testimonial is:
"Definitely a great shop to deal with from the customer service to the work that they do"
5 star rating
Anonymous from Franklin, TN on 5/31/2016 for an auto service of their Ford and their testimonial is:
"They took great care of my car and I."
5 star rating
Danny P. from Franklin, TN on 5/21/2016 for an auto service of their Jeep and their testimonial is:
"Superior quality of work delivered in a timely, friendly, ethical, and professional manner."
5 star rating
Doug S. from Franklin, TN on 4/26/2016 for an auto service of their Jeep and their testimonial is:
"Grassland Car Care is a great place to get your car fixed!"
5 star rating
Karen O. from Fairview, TN on 4/26/2016 for an auto repair of their Subaru and their testimonial is:
"They say it, they do it!"
5 star rating
Jer from Franklin, TN on 3/17/2016 for an auto service of their Subaru and their testimonial is:
"They were professional, courteous and expedient."
5 star rating
Anonymous from Franklin, TN on 3/7/2016 for an auto service of their Subaru and their testimonial is:
"Very good communications."
5 star rating
Frank T. from Franklin, TN on 3/5/2016 for an auto service of their Ford and their testimonial is:
"Excellent communication. My vehicle was repaired and ready as promised."
5 star rating
Beth from Franklin, TN on 3/3/2016 for an auto service of their Ford and their testimonial is:
"Fast and friendly"
5 star rating
Gill D. from Franklin, TN on 2/23/2016 for an auto service of their Acura and their testimonial is:
"Excellent"
5 star rating
Janice B. from Franklin, TN on 2/10/2016 for an auto service of their Toyota and their testimonial is:
"I can highly recommend them."
5 star rating
Karen O. from Fairview, TN on 1/10/2016 for an auto service of their Subaru and their testimonial is:
"Try them out! They have courteous desk staff and give accurate information. They charge fairly. If you need a courtesy car, they usually have those as well."
5 star rating
Kendra from Franklin, TN on 1/5/2016 for an auto service of their Subaru and their testimonial is:
"Very helpful at the front desk! I'm a regular customer and will continue to be."
5 star rating
Ronnie S. from Franklin, TN on 12/21/2015 for an auto repair of their Ford and their testimonial is:
"I would highly recommend it to them."
5 star rating
Willis from Nashville, TN on 12/17/2015 for an auto repair of their Land and their testimonial is:
"Several oil leaks were found and fixed. After several weeks there are not any leaks on the garage floor. I am very pleased and the customer service was great."
5 star rating
Steven C. C. from Franklin, TN on 12/6/2015 for an auto service of their Honda and their testimonial is:
"They do great work, quickly, for a reasonable price."
5 star rating
Cecelia J. Q. from Franklin, TN on 11/14/2015 for an auto service of their Chevrolet and their testimonial is:
"Employees treat you like family. Have been highly satisfied for over 3 yrs."
5 star rating
Kerry B. from Franklin, TN on 11/13/2015 for an auto service of their Dodge and their testimonial is:
"That you can trust the quality of work done on your vehicle,reliability,and being honest about what needs to be done."
5 star rating
Michele H. from Nashville, TN on 11/11/2015 for an auto repair of their Honda and their testimonial is:
"I was very pleased as a first time customer. Clean facility, nice help on the phone and front desk. Wonder to have a loaner car. They ordered a part and installed very quickly. I will be back. Thank you."
5 star rating
Jean M. from Franklin, TN on 10/2/2015 for an auto service of their Honda and their testimonial is:
"Try them! Convenient , efficient, reliable, reasonably priced."
5 star rating
Janice B. from Franklin, TN on 10/1/2015 for an auto service of their Toyota and their testimonial is:
"I have been happy with everything they have done for me."
5 star rating
Tina Z. from Franklin, TN on 9/16/2015 for an auto service of their Jeep and their testimonial is:
"Honest, reliable service"
5 star rating
Jennifer from Franklin, TN on 8/21/2015 for an auto service of their Jeep and their testimonial is:
"Great service. Friendly. Great communication."
3 star rating
Anonymous from Franklin, TN on 8/12/2015 for an auto service of their Jeep and their testimonial is:
"Generally the work is satisfactory - it invariably takes longer to complete than what you are told, and their prices are high."
5 star rating
Dan C. from Franklin, TN on 7/30/2015 for an auto service of their Nissan and their testimonial is:
"Friendly and convenient."
5 star rating
Anonymous from Franklin, TN on 7/1/2015 for an auto service of their Nissan and their testimonial is:
"Very satisfied with courtesy of staff and service."
5 star rating
Bob S. from Brentwood, TN on 6/28/2015 for an auto service of their Lexus and their testimonial is:
"Great prompt service with a strong sense of "let's keep your vehicle in the best condition possible!""
5 star rating
Krista R. from Franklin, TN on 6/26/2015 for an auto service of their Chevrolet and their testimonial is:
"The customer service was exceptional! Mike does a great job being the first face of Grassland Care Care. The repair was done quickly."
5 star rating
Tina Z. from Franklin, TN on 6/19/2015 for an auto service of their Chevrolet and their testimonial is:
"Quality service with a quality staff"
5 star rating
Guy W. from Franklin, TN on 6/17/2015 for an auto repair of their Jeep and their testimonial is:
"Great communications and went over the top for information."
5 star rating
Cecelia Q. from Franklin, TN on 6/15/2015 for an auto service of their Chevrolet and their testimonial is:
"Treated like family! Excellent service with a SMILE????????"
5 star rating
Patrick H. from Franklin, TN on 6/3/2015 for an auto repair of their Toyota and their testimonial is:
"were courteous and efficient"
3 star rating
Don W. from Franklin, TN on 5/9/2015 for an auto service of their Chrysler and their testimonial is:
"Check out everything imaginable before and after you have your service work."
5 star rating
Cecelia J. Q. from Franklin, TN on 5/5/2015 for an auto repair of their Chevrolet and their testimonial is:
"Highly recommended! Treat you like family??"
5 star rating
Dr. Lloyd S. from Franklin, TN on 5/1/2015 for an auto service of their Ford and their testimonial is:
"They are prompt and do excellent work."
3 star rating
Colin B. from Franklin, TN on 5/1/2015 for an auto service of their Toyota and their testimonial is:
"Customer service was excellent, however, after an "inspection" to a vehicle, you would think one would notice an unplugged connection to one of the cylinders. The car was running very strange after I picked it up. After Googling the issue, it was an easy fix. I shouldn't have had to do that. Other than that, the oil change was nice, but the fluids were not topped off, or tires rotated as stated on advertisements. Polite people, just potentially looking to take advantage of people who know their car to some degree. How can you miss an unplugged cylinder outlet?"
5 star rating
Tony G. from Brentwood, TN on 4/18/2015 for an auto repair of their Toyota and their testimonial is:
"Professional. courteous, and timely service/"
5 star rating
Alex W. from Franklin, TN on 3/27/2015 for an auto service of their Chevrolet and their testimonial is:
"Exceptional and very honest!"
5 star rating
Tina Z. from Franklin, TN on 3/27/2015 for an auto service of their Chevrolet and their testimonial is:
"Courteous, reliable, dependable, honest"
5 star rating
Polly C. from Nashville, TN on 3/20/2015 for an auto service of their Honda and their testimonial is:
"The guys Grassland Car Care always take care of my car with efficiency, honesty, and attention to detail. They've maintained my (previously owned) Honda for the last 160,000 miles with 0 issues and I fully expect to drive this car for another 100,000 miles! The availability of loaner cars is a life saver for this working mom."
5 star rating
Marie W. from Franklin, TN on 3/13/2015 for an auto service of their Lexus and their testimonial is:
"Their professional service and friendly manner was priceless! As a senior citizen and retired business owner I am very aware of excellent service for a fair price. I found this at Grassland Car Service. Joe and Mike in the office treated everyone as family.They are the BEST! . I recommend this business !!!!"
5 star rating
Cecelia J. from Franklin, TN on 3/12/2015 for an auto service of their Lexus and their testimonial is:
"Great service, wonderful employees. I highly recommend any service or repairs be done here!"
5 star rating
Brock H. from Franklin, TN on 2/13/2015 for an auto service of their GMC and their testimonial is:
"Can't be beat. Will tell everyone !"
5 star rating
Anonymous from Franklin, TN on 1/16/2015 for an auto service of their GMC and their testimonial is:
"That GCC was quick and skilled in their repairs."
5 star rating
Melissac from Franklin, TN on 1/12/2015 for an auto service of their GMC and their testimonial is:
"Thank you for the courteous and timely repair and service on my truck last week. I appreciate your prompt service in the extreme cold temps and understanding and fulfilling the time constrain I was under."
5 star rating
Vicki/steveh from Franklin, TN on 1/7/2015 for an auto service of their GMC and their testimonial is:
"great job as usual...in and out quickly"
5 star rating
Don N. from Franklin, TN on 1/2/2015 for an auto service of their Nissan and their testimonial is:
"Go there you won't be disappointed.They are top quality."
5 star rating
Anonymous from Franklin, TN on 12/27/2014 for an auto service of their Nissan and their testimonial is:
"Service as prompt and professional."
5 star rating
Jonas/sarahl from Franklin, TN on 12/13/2014 for an auto service of their Nissan and their testimonial is:
"Great service. Friendly, kind, and all information was to the point and easy to understand. Definitely coming back."
5 star rating
Janiceb from Franklin, TN on 11/30/2014 for an auto service of their Nissan and their testimonial is:
"It was time for my Toyota Rav 4 to have it's 50.000 mile check up so I took it to Grassland Car Care. They went over everything in one day and I am so happy with it. I take my car there for everything and can be sure it will be done well. I highly recommend them. Jan B."
5 star rating
Janiceb from Franklin, TN on 11/18/2014 for an auto service of their Nissan and their testimonial is:
"I am completely satisfied with what you did on my car and you will be seeing me whenever my Toyota Rav 4 2006 needs anything done. Jan Berkompas"
3 star rating
Anonymous from Franklin, TN on 11/15/2014 for an auto service of their Nissan and their testimonial is:
"Good service"
5 star rating
Susanh from Franklin, TN on 11/13/2014 for an auto service of their Nissan and their testimonial is:
"Very pleased with the service. Nice people, fair prices, honest. Will definitely use again!"
5 star rating
Ceceliaq from Franklin, TN on 11/11/2014 for an auto service of their Nissan and their testimonial is:
"Thanks for taking such good care of my friend, Nancy McAfee, next door neighbor ."
5 star rating
Gloriae from Franklin, TN on 11/8/2014 for an auto service of their Nissan and their testimonial is:
"It was a very pleasant experience. We will definitely be back."
5 star rating
Jeank from Franklin, TN on 10/17/2014 for an auto service of their Nissan and their testimonial is:
"positive and professional"
5 star rating
Hankd from Franklin, TN on 10/16/2014 for an auto service of their Nissan and their testimonial is:
"Great job."
5 star rating
Ronnies from Franklin, TN on 10/1/2014 for an auto service of their Nissan and their testimonial is:
"very friendly and knowledgeable. the loaner car is a great service and they try and succeed in making the visit as covenant as possible."
5 star rating
Ceceliaq from Franklin, TN on 9/27/2014 for an auto service of their Nissan and their testimonial is:
"Love, Mike, Joe & Roger, very good service with a smile!"
5 star rating
Mary No Callss from Franklin, TN on 9/17/2014 for an auto service of their Nissan and their testimonial is:
"Great services and friendly staff."
3 star rating
Gerid from Franklin, TN on 9/3/2014 for an auto service of their Nissan and their testimonial is:
"just sitting in waiting room waiting for my car to be serviced i noticed the rapport the men behind the counter seemed to have with most of the customers..obviously repeat customers. i was pleased that they took the time to explain some of the things they found that possibly could be addressed in the future."
5 star rating
Sarahh from Franklin, TN on 9/2/2014 for an auto service of their Nissan and their testimonial is:
"Everyone was helpful and provided me with excellent service."
3 star rating
Emilyb from Franklin, TN on 8/27/2014 for an auto service of their Nissan and their testimonial is:
"The staff is super nice and I appreciate the up front prices . We have had our car here for multiple issues over time and have always been pleased."
5 star rating
Anonymous from Franklin, TN on 8/23/2014 for an auto service of their Nissan and their testimonial is:
"The work was done properly and within estimate. All contacts were friendly an pleasant. We will not hesitate to be return customers."
5 star rating
Mollyh from Franklin, TN on 8/16/2014 for an auto service of their Nissan and their testimonial is:
"The staff here is on FIRE"
5 star rating
Anonymous from Franklin, TN on 8/15/2014 for an auto service of their Nissan and their testimonial is:
"Excellent service. Polite, helpful and professional."
5 star rating
Franks from Franklin, TN on 8/1/2014 for an auto service of their Nissan and their testimonial is:
"Mike was very knowledgeable about older Mustangs; gave good explanations of the problems and what needed to be done."
5 star rating
Giannat from Franklin, TN on 7/31/2014 for an auto service of their Nissan and their testimonial is:
"Everyone is always friendly and courteous. They were quick with fixing my car."
5 star rating
Lisa/phils from Franklin, TN on 7/25/2014 for an auto service of their Nissan and their testimonial is:
"Friendly, accommodating, prompt, thorough diagnostics and service!"
5 star rating
Patw from Franklin, TN on 7/24/2014 for an auto service of their Nissan and their testimonial is:
"Great service!"
3 star rating
Anonymous from Franklin, TN on 7/24/2014 for an auto service of their Nissan and their testimonial is:
"Good service."
5 star rating
Rickr from Franklin, TN on 7/19/2014 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care provided me with great customer service, Quality Maintainance , and even gave me a loner vehicle to drive to work in that Day. I was at work by 8:00 am and it was finished by the time I was off.. Thank You Mike , and Your Staff for such great service . Rick Rychel"
5 star rating
Denise/bradw from Franklin, TN on 7/12/2014 for an auto service of their Nissan and their testimonial is:
"Great job!"
5 star rating
Ronb from Franklin, TN on 7/11/2014 for an auto service of their Nissan and their testimonial is:
"Great customer service. Always a joy to do business with Grassland Car Care."
5 star rating
Danm from Franklin, TN on 7/9/2014 for an auto service of their Nissan and their testimonial is:
"Another excellent visit to Grassland Car Care. Promptly greeted by Mike Conway as I walked in the door. I was processed for my scheduled appointment early and my oil change was completed promptly. Always friendly and helpful. Thanks until the next time I see you."
3 star rating
Amandam from Franklin, TN on 6/28/2014 for an auto service of their Nissan and their testimonial is:
"Staff was friend and Mike explained clearly what was wrong with my car and how repair would be made. Appreciated being give. A ride back to my house Eve. Though a loaner car was not available."
5 star rating
Anonymous from Franklin, TN on 6/26/2014 for an auto service of their Nissan and their testimonial is:
"Great job, great customer service. Thanks!"
5 star rating
Ceceliaq from Franklin, TN on 6/12/2014 for an auto service of their Nissan and their testimonial is:
"Very nice visit!."
5 star rating
Anonymous from Franklin, TN on 6/12/2014 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care is always helpful and professional. We feel like a valued client each time we go in, even if it's just for an oil change. We don't feel like we are overcharged or told something unnecessary needs to be done and that is very important."
5 star rating
Margaretr from Franklin, TN on 6/7/2014 for an auto service of their Nissan and their testimonial is:
"Excellent and quick service"
5 star rating
Anonymous from Franklin, TN on 6/6/2014 for an auto service of their Nissan and their testimonial is:
"Very friendly staff and car was finished before expected. They even had a loaner car which was so helpful!"
5 star rating
Marya/bobe from Franklin, TN on 6/5/2014 for an auto service of their Nissan and their testimonial is:
"The guys at Grassland Car Care were knowledgable and personable and got me on my way quickly. We will use them again."
5 star rating
Mary No Callss from Franklin, TN on 6/3/2014 for an auto service of their Nissan and their testimonial is:
"Great service from a super friendly staff. The waiting area is super cozy too! Plus none of the "your car is a ticking time bomb" sales tactics. I will definitely be back."
5 star rating
Anonymous from Franklin, TN on 6/1/2014 for an auto service of their Nissan and their testimonial is:
"Excellent service provided .work completed promptly"
5 star rating
Dezarhear from Franklin, TN on 5/31/2014 for an auto service of their Nissan and their testimonial is:
"As always, friendly, wonderful service. Satisfaction with the mechanics and standing by parts warranty. Thanks so much. It's nice to know there are places that can be trusted to ONLY fix the problem your vehicle has!!! Never have I felt like I was being taken advantage of. :-)"
3 star rating
Anonymous from Franklin, TN on 5/24/2014 for an auto service of their Nissan and their testimonial is:
"Very personable and polite care for customers. Free loaner cars are a huge plus. Timely service for the most part."
3 star rating
Johnt from Franklin, TN on 5/21/2014 for an auto service of their Nissan and their testimonial is:
"I had a good experience and received professional service. I will definitely consider using Grassland Car Care again in the future."
5 star rating
Scott/saraj from Franklin, TN on 5/20/2014 for an auto service of their Nissan and their testimonial is:
"Awesome"
3 star rating
Anonymous from Franklin, TN on 5/12/2014 for an auto service of their Nissan and their testimonial is:
"Work was done quickly and well, but a bit expensive overall."
3 star rating
Anonymous from Franklin, TN on 5/9/2014 for an auto service of their Nissan and their testimonial is:
"Great customer service and a friendly atmosphere. I love Grassland Car Care I just wish the oil changes were cheaper."
5 star rating
Tremonth from Franklin, TN on 4/19/2014 for an auto service of their Nissan and their testimonial is:
"Within a days notice I was able to get an appointment. I actually arrived early and my car was pulled in and started early too. The guys at the front desk was polite and professional. Once my car was complete everything was explained to me in terms I could understand. It was just an great experience. Thanks everyone!!! T Heath"
5 star rating
Barbp from Franklin, TN on 4/18/2014 for an auto service of their Nissan and their testimonial is:
"As usual, it was a painless experience. Everyone in this place is so nice and they do good work. My car is hard to work on, and they like to joke around about that, but it's all in good fun. I would recommend Grassland Car Care to everyone."
5 star rating
Anonymous from Franklin, TN on 4/18/2014 for an auto service of their Nissan and their testimonial is:
"Friendly staff, timely completion of service"
5 star rating
Terrym from Franklin, TN on 4/17/2014 for an auto service of their Nissan and their testimonial is:
"Excellent service and knowledge. I will be using your company for my fleet from now on."
5 star rating
Dezarhear from Franklin, TN on 4/16/2014 for an auto service of their Nissan and their testimonial is:
"I am always very pleased with the service I receive when I visit the Grassland Car Care center. The staff is very friendly and helpful and my vehicles are always returned in a timely manner. Thank you so much for your help."
5 star rating
Cathyj from Franklin, TN on 3/22/2014 for an auto service of their Nissan and their testimonial is:
"3/20/14 My oil light kept coming on when the car was heated and then came to a stopped position, even though it was not low on oil. I am single, on a tight budget and only have one car so I was a little stressed. My co-worker recommended I call Grassland because they provide you with a loaner car. I called them..Mike at the front desk is professional, informative and nice and had me bring the car right over. A loaner car was provided with no hassle. They kept the car overnight and checked it out completely. One of the nicest features again was Mike called when he said he was going to call and there was no hassle trying to find out prices or when the car would be ready. The other staff person at the front desk was also very nice and professional, I just don't remember his name. Anyway, they checked the whole car out which was most appreciated and informed me of the repairs it needed. They don't pressure you which I like and I felt they were very up front and honest about everything....the only negative, if there is one.... is that their prices are on the high side compared to other places....but maybe you end up paying for the quality of service you get. Yes, i would go back and recommend them highly...but I need to save up before I go."
5 star rating
Patriciag from Franklin, TN on 3/22/2014 for an auto service of their Nissan and their testimonial is:
"I appreciate the way things were explained about my car. Not trying to pressure me to spend unnecessary money on repairs but letting me know what to watch in the future. I look forward to dealing with your business in upcoming months. Having someone be honest about the work needed for your vehicle is a comfort. Thank you, Patty"
5 star rating
Mandym from Franklin, TN on 3/20/2014 for an auto service of their Nissan and their testimonial is:
"I like the honest work that I received as well as the very friendly service. I will return and recommend Grassland Car Care."
5 star rating
Anonymous from Franklin, TN on 3/19/2014 for an auto service of their Nissan and their testimonial is:
"Everything was done right on time, everyone was polite, and my car is running great! But most importantly I trust them. They never try to trick me into fixes I don't need, and I can trust them with anything left in my car. Awesome service and people!"
5 star rating
Davidb from Franklin, TN on 3/15/2014 for an auto service of their Nissan and their testimonial is:
"Friendly, professional and accommodating staff. Work was completed sooner than expected even though I unknowingly dropped the car off fairly late on a very busy day (end of Spring break)."
3 star rating
Anonymous from Franklin, TN on 3/12/2014 for an auto service of their Nissan and their testimonial is:
"Great, personal service. Took a little longer than I had hoped, but I had arrived early."
5 star rating
Pollyc from Franklin, TN on 3/6/2014 for an auto service of their Nissan and their testimonial is:
"Always honest and efficient. Grateful for the available loaner car - makes it so easy to get my car serviced and not miss work in downtown Nashville! thank you."
5 star rating
Tonyg from Franklin, TN on 3/2/2014 for an auto service of their Nissan and their testimonial is:
"Excellent, courteous service"
5 star rating
Danm from Franklin, TN on 2/24/2014 for an auto service of their Nissan and their testimonial is:
"Continued Excellent service at Grasslan Car Care. I have been a client at GCC since moving to the Franklin area for over 13 years. I have always had excellent service, my schedule and available time have always been taken into account and work is done without delay in a prompt and professional manner."
5 star rating
Judyb from Franklin, TN on 2/5/2014 for an auto service of their Nissan and their testimonial is:
"Referred there by a friend. Just took it in for an oil,change, but they were prompt, Wry friendly and inspected everything."
5 star rating
Nathans from Franklin, TN on 2/1/2014 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care was fast and very friendly. The staff did a great job of explaining the problems with my car. They also provided quotes if I ever wanted to get the work done and did not pressure me to get the work done right away. Would recommend them to anyone."
3 star rating
Jeffj from Franklin, TN on 1/31/2014 for an auto service of their Nissan and their testimonial is:
"Always a good experience!"
3 star rating
Benjamins from Franklin, TN on 1/30/2014 for an auto service of their Nissan and their testimonial is:
"The people were great but I thought it took a bit long for an oil change. I had a 2:30 appointment and I was 3:40 leaving."
3 star rating
Marvins from Franklin, TN on 1/18/2014 for an auto service of their Nissan and their testimonial is:
"Movee out of area. Thanks for all the years of good service. M. S."
5 star rating
Sarahh from Franklin, TN on 1/12/2014 for an auto service of their Nissan and their testimonial is:
"Great service! Helped me with the groupon! Thanks!!!"
5 star rating
Annad from Franklin, TN on 1/8/2014 for an auto service of their Nissan and their testimonial is:
"I used a Groupon and am very happy I decided to purchase this one. I feel I was treated very honestly and they didn't come back to me with all these 'you need this and that' stuff trying to take advantage of me and for that I am very grateful! I will start using Grassland on a regular basis for my car care needs."
3 star rating
Anonymous from Franklin, TN on 1/4/2014 for an auto service of their Nissan and their testimonial is:
"Great. We went a little ( moderately ) over my original budget. But the extra expense was explained to me"
5 star rating
Anonymous from Franklin, TN on 1/4/2014 for an auto service of their Nissan and their testimonial is:
"Quick service, friendly and provided a lot of useful information. I came because I had a Groupon but see myself continuing to work with Grassland."
5 star rating
Ronb from Franklin, TN on 12/19/2013 for an auto service of their Nissan and their testimonial is:
"My first impression was with Mike. He was very upbeat and accommodating. He communicated well and used a consultative approach when talking to me about the concerns I might have in the future with my car. I would gladly recommend Grassland Car Care to a friend. (Ron Bailey)"
5 star rating
Anonymous from Franklin, TN on 12/19/2013 for an auto service of their Nissan and their testimonial is:
"Outstanding people, outstanding service! I shall return..."
5 star rating
Lloyds from Franklin, TN on 12/18/2013 for an auto service of their Nissan and their testimonial is:
"My visit to Grassland Car Care was very pleasant. The men were professional in every way."
5 star rating
Jeant from Franklin, TN on 12/14/2013 for an auto service of their Nissan and their testimonial is:
"I have absolutely no complaints about your service. Everyone I talked to was friendly and informative. I especially appreciate the fact that I can leave my car and drive off in a loaner."
5 star rating
Ceceliaq from Franklin, TN on 12/10/2013 for an auto service of their Nissan and their testimonial is:
"Excellent , Mike & Roger are the best! Highly recommend GCC to everyone"
5 star rating
Anonymous from Franklin, TN on 11/20/2013 for an auto service of their Nissan and their testimonial is:
"You can always trust Tim to shoot you straight and answer your questions. I truly trust Grassland Car Care with all my family's vehicles. Thanks to a great team."
5 star rating
Danetteb from Franklin, TN on 11/20/2013 for an auto service of their Nissan and their testimonial is:
"I was very pleased with everything from my first phone call to inquire about your service, the ride home and picked up as well as the information given for us to make an informed decision about purchasing a used vehicle. It was a blessing because we realized this vehicle needed to many repairs for the miles and cost of the vehicle. Thank you."
3 star rating
Anonymous from Franklin, TN on 11/20/2013 for an auto service of their Nissan and their testimonial is:
"Comfortable surroundings, good service."
5 star rating
Anonymous from Franklin, TN on 11/15/2013 for an auto service of their Nissan and their testimonial is:
"This was my first time to visit Grassland Car Care center and I really appreciated the friendly service and the time they took to explain my car's issues to me. I felt they were honest and only provided services that my car really needed. The staff was great to work with and I will definitely take my car there in the future!"
5 star rating
Missyh from Franklin, TN on 11/14/2013 for an auto service of their Nissan and their testimonial is:
"Wonderful experience!"
5 star rating
Christ from Franklin, TN on 11/13/2013 for an auto service of their Nissan and their testimonial is:
"I love taking my cars here. The guys are very friendly, do quality work and I never feel like they point out unnecessary repairs that need to be made. In other words I feel confident they are straight shooters."
5 star rating
Anonymous from Franklin, TN on 11/12/2013 for an auto service of their Nissan and their testimonial is:
"Every visit is wonderful. Thank you all for being honest and looking out for the community."
5 star rating
Courtneys from Franklin, TN on 11/9/2013 for an auto service of their Nissan and their testimonial is:
"Great service. Friendly people. I'll definitely be back!"
5 star rating
Adrieneb from Franklin, TN on 11/7/2013 for an auto service of their Nissan and their testimonial is:
"Great service, I will definitely be back"
5 star rating
Anonymous from Franklin, TN on 11/3/2013 for an auto service of their Nissan and their testimonial is:
"I had to get my headlight fixed in a drive-through lunchtime visit, and it was accomplished with courtesy and eficiency. Thank you again!"
5 star rating
Sarahm from Franklin, TN on 10/31/2013 for an auto service of their Nissan and their testimonial is:
"Great service and I felt respected and cared for. Thank you!"
5 star rating
Anonymous from Franklin, TN on 10/31/2013 for an auto service of their Nissan and their testimonial is:
"Always a pleasure!!!"
3 star rating
Danm from Franklin, TN on 10/23/2013 for an auto service of their Nissan and their testimonial is:
"Once again, excellent service provided in a timely fashion. Went in for an oil change and inspection of various systems to insure that all things were in good working order. Tim and crew did the requested checks, performed the oil change and asssured me that all is in working order and I should have no problems. Great job! Tks"
5 star rating
Allenc from Franklin, TN on 10/20/2013 for an auto service of their Nissan and their testimonial is:
"I had a tire emergency and they jumped on it. I couldn't believe how fast they fixed it."
3 star rating
Sherrym from Franklin, TN on 10/19/2013 for an auto service of their Nissan and their testimonial is:
"During my first time dealing with Grassland Car Care I was impressed how well they communicated without intimidating me with their knowledge of cars. I will go back again for other repairs on my car."
5 star rating
Christ from Franklin, TN on 10/16/2013 for an auto service of their Nissan and their testimonial is:
"The guys get me in and out in the amount of time they say it will take and I always feel they do a thorough job. This is the first place I've taken a vehicle that when they tell me of repairs that need to be made it isn't an attemp to milk it."
5 star rating
Anonymous from Franklin, TN on 10/13/2013 for an auto service of their Nissan and their testimonial is:
"Great customer service and quick!"
5 star rating
Anonymous from Franklin, TN on 10/12/2013 for an auto service of their Nissan and their testimonial is:
"Excellent service and very trustworthy. Returned my call promptly and got me in immediately for an appointment. Price was reasonable."
5 star rating
Anonymous from Franklin, TN on 10/12/2013 for an auto service of their Nissan and their testimonial is:
"From the moment I arrived, I was given superb customer service, with honest updates on every detail. I am so relieved that I was listened to, and that the problem I described was diagnosed and fixed all on the same day, and I had the use of a courtesy car while they worked. They called as soon as it was ready. They are very organized and the shop looked tidy. Thank you so much and I will certainly be back."
5 star rating
Donaldb from Franklin, TN on 10/10/2013 for an auto service of their Nissan and their testimonial is:
"I find that (1) the repair (replacing crankcase solenoid) was justified, (2) that Grassland was one of the few repair shops that could do it; and, (3) that they did it well at a reasonable price ($67l9.00 total which included other services). I searched the internet for what needed to be repaired and what to expect in pricing before contacting Grassland. Grassland's pricing was consistent and acceptable."
5 star rating
Sueh from Franklin, TN on 10/8/2013 for an auto service of their Nissan and their testimonial is:
"Fabulous service. Thnx"
5 star rating
Phyllisk from Franklin, TN on 10/5/2013 for an auto service of their Nissan and their testimonial is:
"As always, excellent service from start to finish!"
5 star rating
Vicki/steveh from Franklin, TN on 9/27/2013 for an auto service of their Nissan and their testimonial is:
"I waited for the oil change. The lobby was clean and Tim was friendly."
5 star rating
Anonymous from Franklin, TN on 9/27/2013 for an auto service of their Nissan and their testimonial is:
"These guys were well aware that I was at their shop only because my truck died right nearby. I'm very dedicated to another shop which has given me great service for many years. But the Grassland team went out of their way to make this a great visit. They had me in and out of there very quickly, gave me what I feel was a forthright diagnosis, and made me feel welcome. Maybe I should move just to be closer."
3 star rating
Alb from Franklin, TN on 9/22/2013 for an auto service of their Nissan and their testimonial is:
"Grassland was great, my car is a pain! I just did a power steering pressure hose replacement... and service was great. The car is the problem! So, I am returning to Detroit and next time I come back I may have a new vehicle - cuz I love you guys, but 3 trips in a couple of weeks says the car is messing with me!!!! So, onward Tim and Mike and team. I will see you on better terms next time!"
5 star rating
Phyllisk from Franklin, TN on 9/18/2013 for an auto service of their Nissan and their testimonial is:
"Always get great, honest service."
3 star rating
Anonymous from Franklin, TN on 9/17/2013 for an auto service of their Nissan and their testimonial is:
"Requested belt replacement. Work done."
5 star rating
Anonymous from Franklin, TN on 9/17/2013 for an auto service of their Nissan and their testimonial is:
"Everyone was great! Thank you for letting me use the car!"
5 star rating
Anonymous from Franklin, TN on 9/12/2013 for an auto service of their Nissan and their testimonial is:
"Courteous and timely service with excellent communication from start to finish about the work needed, the options and the cost. Work was finished when they had said it would be ready to pick up."
5 star rating
Larry/billied from Franklin, TN on 9/11/2013 for an auto service of their Nissan and their testimonial is:
"Excellent Service."
5 star rating
Kathrynd from Franklin, TN on 9/11/2013 for an auto service of their Nissan and their testimonial is:
"Staff is friendly and has your best interest in mind.... They look out for you"
5 star rating
Alb from Franklin, TN on 9/7/2013 for an auto service of their Nissan and their testimonial is:
"Frankly, I was very impressed. You probably have a new steady customer. Tim was super friendly and on the ball... so, I am quite happy with everything and will be back to handle a more major repair. So, great job!"
5 star rating
Anonymous from Franklin, TN on 8/31/2013 for an auto service of their Nissan and their testimonial is:
"We just moved to the Grassland area and used Grassland Car Care Center for the first time. Very friendly service, prompt and honest. We will definitely use them again!"
5 star rating
Anonymous from Franklin, TN on 8/24/2013 for an auto service of their Nissan and their testimonial is:
"I was treated very graciously, had my car serviced before I went back to my nursing job, in record time, and I so appreciated the customer service. I certainly will return in the future,and will recommend Grassland Care Care!"
5 star rating
Kathyl from Franklin, TN on 8/21/2013 for an auto service of their Nissan and their testimonial is:
"Fabulous service! Tim and Mike were very helpful and kind. Service was performed professionally and problem resolved. We will definitely return!!"
5 star rating
Stevej from Franklin, TN on 8/21/2013 for an auto service of their Nissan and their testimonial is:
"Always great"
5 star rating
Laylae from Franklin, TN on 8/16/2013 for an auto service of their Nissan and their testimonial is:
"Excellent service! Tim at the front desk is super personable and very helpful. Satisfied customer for sure!"
5 star rating
Larry/billied from Franklin, TN on 8/16/2013 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care does an excellent job of taking care of their clients. Great service from people who care about your safety. Thanks!!!"
5 star rating
Anonymous from Franklin, TN on 8/15/2013 for an auto service of their Nissan and their testimonial is:
"Very efficient, friendly staff. My car was serviced in the time estimated. Also, discount was given for being a previous customer. Overall very happy indeed."
5 star rating
Anonymous from Franklin, TN on 8/7/2013 for an auto service of their Nissan and their testimonial is:
"Awesome service. Great prices and no pressure selling!!!"
3 star rating
Allenc from Franklin, TN on 8/6/2013 for an auto service of their Nissan and their testimonial is:
"I always feel like Tim is honest with me concerning my cars."
5 star rating
Ceceliaq from Franklin, TN on 8/2/2013 for an auto service of their Nissan and their testimonial is:
"Excellent service! Roger makes you feel like family. My old car is well taken care of!"
5 star rating
Anonymous from Franklin, TN on 8/1/2013 for an auto service of their Nissan and their testimonial is:
"Great fast service. Worked with us to prioritize what was critical and what could wait-no pressure sales."
5 star rating
Anonymous from Franklin, TN on 7/21/2013 for an auto service of their Nissan and their testimonial is:
"Very quick and reliable service"
3 star rating
Barbarab from Franklin, TN on 7/18/2013 for an auto service of their Nissan and their testimonial is:
"Nice friendly service."
3 star rating
Danm from Franklin, TN on 7/16/2013 for an auto service of their Nissan and their testimonial is:
"Timely services were provided. Work done when promised. I will be back."
5 star rating
Anonymous from Franklin, TN on 7/13/2013 for an auto service of their Nissan and their testimonial is:
"First rate and timely service!"
5 star rating
Kelseyh from Franklin, TN on 7/10/2013 for an auto service of their Nissan and their testimonial is:
"Saw me immediately, found the problem in no time, and had provided me with a detailed description of what went wrong. Not to mention very friendly."
5 star rating
Davida from Franklin, TN on 7/1/2013 for an auto service of their Nissan and their testimonial is:
"Tim was great! The tech's who called me throughout were great. I have always been loyal to my doctor, preacher, bartender & mechanic. I have found my new mechanic!"
5 star rating
Anonymous from Franklin, TN on 6/22/2013 for an auto service of their Nissan and their testimonial is:
"Great honest service."
5 star rating
Christianm from Franklin, TN on 6/21/2013 for an auto service of their Nissan and their testimonial is:
"Great service and friendly staff!!!"
5 star rating
Matthew/triciaw from Franklin, TN on 6/15/2013 for an auto service of their Nissan and their testimonial is:
"Awesome"
5 star rating
Anonymous from Franklin, TN on 6/15/2013 for an auto service of their Nissan and their testimonial is:
"Awesome service!!!"
5 star rating
Annez from Franklin, TN on 6/13/2013 for an auto service of their Nissan and their testimonial is:
"Excellent customer service!"
5 star rating
Davidv from Franklin, TN on 6/11/2013 for an auto service of their Nissan and their testimonial is:
"Prompt and fixed while waited!! Called and had the part delivered - was there less than an hour."
5 star rating
Anonymous from Franklin, TN on 6/9/2013 for an auto service of their Nissan and their testimonial is:
"As always, excellent service, reasonable prices, great communication, and work done in a timely manner. Just had the annual check-up for our daughters' Mustang, and some necessary repairs on my Lincoln. It's great to know there's a car maintenance and repair shop nearby we can trust!"
5 star rating
Barbp from Franklin, TN on 6/6/2013 for an auto service of their Nissan and their testimonial is:
"Very happy with the service I received and also with the loaner while my car was being serviced. Thank you"
5 star rating
Jamess from Franklin, TN on 6/4/2013 for an auto service of their Nissan and their testimonial is:
"Covered warranty item in a professional manner, and provided additional service very timely. Very pleased with service."
5 star rating
Davef from Franklin, TN on 5/31/2013 for an auto service of their Nissan and their testimonial is:
"I enjoyed my expirence with Grassland. The mechanics in back were great, and Tim in the front office was overly kind, helpful and personable. I am brand new to Bellevue but I have already found my car repair shop. 10/10."
5 star rating
Bryantb from Franklin, TN on 5/31/2013 for an auto service of their Nissan and their testimonial is:
"Fast, friendly service. Had a coupon which made it affordable."
5 star rating
Phyllisk from Franklin, TN on 5/24/2013 for an auto service of their Nissan and their testimonial is:
"Excellent customer service!!"
5 star rating
Ericg from Franklin, TN on 5/17/2013 for an auto service of their Nissan and their testimonial is:
"Great job. Quick fix."
5 star rating
Cindy/taylorg from Franklin, TN on 5/17/2013 for an auto service of their Nissan and their testimonial is:
"Great, as usual ! Always feel like I can depend on you needed. You've taken care of my car and my two children's car. I feel like I get the best care and best price. It's really comforting to send your child away to school knowing that their vehicle is safe! Have sent many your way! Thanks for all you do!"
5 star rating
Carols from Franklin, TN on 5/9/2013 for an auto service of their Nissan and their testimonial is:
"Professional helpful staff. Wonderful service and perks, too!"
3 star rating
Johnf from Franklin, TN on 5/7/2013 for an auto service of their Nissan and their testimonial is:
"Friendly service, done promptly. Only problem I had was that my hood was not completely closed and I didn't notice it until I got home. Could have caused an accident had the hood blown open at highway speed."
5 star rating
Robinf from Franklin, TN on 5/2/2013 for an auto service of their Nissan and their testimonial is:
"Excellent, prompt service!"
5 star rating
Ceceliaq from Franklin, TN on 5/1/2013 for an auto service of their Nissan and their testimonial is:
"Tim & Ed went out of their way to make sure I was taken care of & satisfied! They are exceptional employees, very lucky to have them!"
5 star rating
Chrisw from Franklin, TN on 4/30/2013 for an auto service of their Nissan and their testimonial is:
"Great work. Fair pricing. Honest employees. You will be our go-to mechanics moving forward!!"
5 star rating
Chrish from Franklin, TN on 4/30/2013 for an auto service of their Nissan and their testimonial is:
"This is the second time to Grassland Car Care. Customer service and professionalism is top notch and care my car received was excellent. Having a car care company that can be trusted is invaluable."
5 star rating
Anonymous from Franklin, TN on 4/28/2013 for an auto service of their Nissan and their testimonial is:
"Great customer service and value."
5 star rating
Anonymous from Franklin, TN on 4/23/2013 for an auto service of their Nissan and their testimonial is:
"Very friendly and clean waiting room!"
5 star rating
Ceceliaq from Franklin, TN on 4/14/2013 for an auto service of their Nissan and their testimonial is:
"Excellence service"
5 star rating
Ceceliaq from Franklin, TN on 4/10/2013 for an auto service of their Nissan and their testimonial is:
"Very pleased! Tim is an asset to your business! All around very satisfied with service & employees! Thanks for everything!"
3 star rating
Anonymous from Franklin, TN on 4/9/2013 for an auto service of their Nissan and their testimonial is:
"One of the best shops I've been to. Very reliable, no bs!"
5 star rating
Rickp from Franklin, TN on 4/9/2013 for an auto service of their Nissan and their testimonial is:
"Just want to say what a pleasure it was having my vehicle serviced by Tim. He was awesome educated me about the repair he did and I felt that he was very honest with me. The shop was very clean and not intimidating. I will defiantly bring my vehicle back to these great people!"
5 star rating
Johns from Franklin, TN on 4/9/2013 for an auto service of their Nissan and their testimonial is:
"Great work at a good price"
5 star rating
Oliviar from Franklin, TN on 4/8/2013 for an auto service of their Nissan and their testimonial is:
"Quality work without the wait at great prices!"
5 star rating
Dezarhear from Franklin, TN on 3/27/2013 for an auto service of their Nissan and their testimonial is:
"We have made this our shop for our vehicles. Honest, fair, and friendly staff, not to mention excellent work at great prices. Glad we found a place that we can trust with the care of our cars without the hassles of feeling depleted in the wallet."
5 star rating
Anonymous from Franklin, TN on 3/26/2013 for an auto service of their Nissan and their testimonial is:
"Service was quick and efficient."
5 star rating
Tomj from Franklin, TN on 3/15/2013 for an auto service of their Nissan and their testimonial is:
"Thanks to Grassland Car Care for diagnosing my cars problem and fixing it in a timely manner. I appreciate the professional and friendly customer service."
5 star rating
Jeant from Franklin, TN on 3/15/2013 for an auto service of their Nissan and their testimonial is:
"Great service, hardly any wait time, enjoyed the coffee, especially. I will definately be returning for all my car needs."
5 star rating
Jarrodb from Franklin, TN on 3/14/2013 for an auto service of their Nissan and their testimonial is:
"great honest folks"
5 star rating
Luisaw from Franklin, TN on 3/8/2013 for an auto service of their Nissan and their testimonial is:
"Good!"
5 star rating
Stevej from Franklin, TN on 3/6/2013 for an auto service of their Nissan and their testimonial is:
"Great job and done very quickly."
5 star rating
Anonymous from Franklin, TN on 3/5/2013 for an auto service of their Nissan and their testimonial is:
"Excellent staff. Dealt with the problem quickly and efficiently. Competitively priced too! I would recommend Grassland Car Care to family and friends without hesitation."
3 star rating
Mark/cheryld from Franklin, TN on 2/26/2013 for an auto service of their Nissan and their testimonial is:
"Excellent service and timing."
5 star rating
Stevet from Franklin, TN on 2/24/2013 for an auto service of their Nissan and their testimonial is:
"So far, so good!"
5 star rating
Anonymous from Franklin, TN on 2/22/2013 for an auto service of their Nissan and their testimonial is:
"Excellent service."
5 star rating
Adamg from Franklin, TN on 2/18/2013 for an auto service of their Nissan and their testimonial is:
"I could not be more pleased with my visit to Grassland! The people were friendly and while I did run into an issue, they followed up fast and made it right. They do business the way it's supposed to be done!"
5 star rating
Danac from Franklin, TN on 2/14/2013 for an auto service of their Nissan and their testimonial is:
"Another great job...thanks for taking such good care of my mustang!"
5 star rating
Ceceliaq from Franklin, TN on 2/9/2013 for an auto service of their Nissan and their testimonial is:
"Excellent service! Ben is very nice!"
5 star rating
Deborahw from Franklin, TN on 2/7/2013 for an auto service of their Nissan and their testimonial is:
"It was good, quickly in and out, routine oil chane and rotate tires. Did forget to put a new reminder sticker on the window. Will definately use you again."
3 star rating
Anonymous from Franklin, TN on 2/6/2013 for an auto service of their Nissan and their testimonial is:
"Prompt, friendly communications and service. Estimate right on target. Very timely in delivering the services. Didn't "suggest" extraneous work."
5 star rating
Chrisb from Franklin, TN on 2/6/2013 for an auto service of their Nissan and their testimonial is:
"service was fast and employees were nice. The wheel rotation has made a difference in my ride. Nice to know there is a place you can trust."
5 star rating
Anonymous from Franklin, TN on 1/31/2013 for an auto service of their Nissan and their testimonial is:
"Took care of my problem while I waited. Very reasonable cost."
5 star rating
Jimt from Franklin, TN on 1/30/2013 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care did a good job of taking care of my 1996 Jeep and kept me informed of what work was necessary to keep it running and safe. They also let me know how long some things they found, that I could not afford to fix now, would last before becoming a problem."
5 star rating
Jeant from Franklin, TN on 12/26/2012 for an auto service of their Nissan and their testimonial is:
"Very pleased with the service, being able to drive a loner while my car was in the shop, and being able to pay for repairs in payments"
5 star rating
Rickh from Franklin, TN on 12/20/2012 for an auto service of their Nissan and their testimonial is:
"Nothing but good things to say, very nice crew....."
5 star rating
Davidh from Franklin, TN on 12/18/2012 for an auto service of their Nissan and their testimonial is:
"Very fine work. They called and gave me progress."
5 star rating
Kevinr from Franklin, TN on 12/15/2012 for an auto service of their Nissan and their testimonial is:
"The person we dealt with was very nice, and our problem was dealt with promptly. We had a good first experience."
5 star rating
Halm from Franklin, TN on 12/12/2012 for an auto service of their Nissan and their testimonial is:
"Fast, friendly service. Thank you."
5 star rating
Brandyf from Franklin, TN on 12/5/2012 for an auto service of their Nissan and their testimonial is:
"Excellent! Fast service! Price was right on!"
3 star rating
Nan/joek from Franklin, TN on 11/9/2012 for an auto service of their Nissan and their testimonial is:
"As before, they were swift and thorough. nk"
5 star rating
Rickh from Franklin, TN on 11/5/2012 for an auto service of their Nissan and their testimonial is:
"Glad I found you guys. As long as you provide great service at a fair price I will look forward to a long relationship."
5 star rating
Dezarhear from Franklin, TN on 10/10/2012 for an auto service of their Nissan and their testimonial is:
"I would just like to say that our experience last week getting our van brakes fixed, was very awesome. The people are friendly, helpful, and honest. The prices of their work are competitive and the service meets all expectation!! We have found our new home for mechanical car maintenance!!"
5 star rating
Danm from Franklin, TN on 9/20/2012 for an auto service of their Nissan and their testimonial is:
"Again, the service provided was prompt and excellent. Though a routine oil change and tire rotation, I mentioned to Ben that my car was pulling left when I braked, he advised that they would re-check a recent alignment to insure that it was still true. That being done, I was advised that the tread wear on my tire was the possible culprit and offered to call tire companies and procure new tires. Tks for the excellent job."
5 star rating
Weldonw from Franklin, TN on 9/12/2012 for an auto service of their Nissan and their testimonial is:
"Needed oil change. scheduled Monday for Tuesday. Showed up with car at 10:00, out by 10:30 or so. congenial front office. current magazines to read. good TV Car was still running when I got it back. What else could one want."
5 star rating
Stevet from Franklin, TN on 9/8/2012 for an auto service of their Nissan and their testimonial is:
"Knowledgeable mechanics; friendly people; pleasant atmosphere; fair prices"
5 star rating
Bobl from Franklin, TN on 9/4/2012 for an auto service of their Nissan and their testimonial is:
"Steve and his staff provide excellent service with honesty and integrity. They took the time to diagnose and fix a frustrating problem and were very fair with the price. I would recommend GCC to anyone."
5 star rating
Ray/priscillab from Franklin, TN on 8/31/2012 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care did a fine job of quickly putting our car window up (the electric window had become stuck in the fully down position with a rain storm possible)when my college-age son dropped by for help. They could not get the needed part that afternoon, but quickly took care of the full repair the next day when my son dropped by after school & waited. Quite pleased with the whole sequence of events."
5 star rating
Stevet from Franklin, TN on 8/30/2012 for an auto service of their Nissan and their testimonial is:
"Good service and friendly people."
5 star rating
Danm from Franklin, TN on 8/7/2012 for an auto service of their Nissan and their testimonial is:
"I planned to give my car to my grand daughter but wanted it to be in safe operating condition. Had a courtesy inspection conducted and was provided with a list of things that needed to be done. Took the car back in two days later and asked that the work be done. When I came in to pick up the car I was advised by Steve that some of the items identified in the inspection "did not" have to be done. Glad to see that you can still trust someone in the car repair business. Have been a customer for over 10 years now. Guess that I will continue to see the folks at Grassland when I need work on my care. Tks for your good work."
5 star rating
Susanb from Franklin, TN on 8/7/2012 for an auto service of their Nissan and their testimonial is:
"Steve and Ben were great and both did their best to get my car in great shape for me to hit the road for a family trip. The only disappointment I had was concerning my air filter. When they called to tell me what was to be done, they said they had replaced the air filter, but when I picked it up, I was told they did not have one and I would have to buy one elsewhere and have it installed. One more trip for me to make after the car had been there all day. I did buy one and installed it myself to save myself extra expense. (a first for me) But other than that, they were friendly, professional, and shuttled me back and forth while they serviced the car. Ben is especially helpful and very knowledgable. He is a gem! Steve could not have been nicer. So with the exception of the air filter issue, all was great! Thank you!!"
5 star rating
Danielg from Franklin, TN on 7/25/2012 for an auto service of their Nissan and their testimonial is:
"We just moved to the area. Our old 1997 van was overheating, and we needed to use it later the same night for work. I had driven by several times and decided to try using Grassland. Even though it was our first time at their shop, we had no appointment, and they had 15 appointments ahead of us, they checked out the van and found the problem and fixed it at a very reasonable price. And it was completed well in time for our evening needs. I feel lucky to have found such a great shop nearby, and will use them for service all of our vehicles. Our highest recommendation, and sincere appreciation."
5 star rating
Anonymous from Franklin, TN on 7/24/2012 for an auto service of their Nissan and their testimonial is:
"Easy to find, friendly service, and most important quick to respond to your needs. Definitely our new go-to place."
5 star rating
Anonymous from Franklin, TN on 7/22/2012 for an auto service of their Nissan and their testimonial is:
"Cooling-ready when promided fair price"
5 star rating
Louish from Franklin, TN on 7/20/2012 for an auto service of their Nissan and their testimonial is:
"Thoroughly serviced with attention to every detail and road tested for a conclusion"
5 star rating
Anonymous from Franklin, TN on 7/19/2012 for an auto service of their Nissan and their testimonial is:
"My Family has 4 vehicles we bring to Grassland Car CARE.I Have never in past 30 years found a service person such as Steve to take care of all our service needs he makes coming in for service very painless and and he explains our service needs in great detail so we understand what is to be done. P.S. WE recommend Grassland Car Care to all our friends and family . SKY"
5 star rating
Ronnies from Franklin, TN on 7/5/2012 for an auto service of their Nissan and their testimonial is:
"everyone was professionala nd it was a great experience"
5 star rating
Richard/lindab from Franklin, TN on 7/3/2012 for an auto service of their Nissan and their testimonial is:
"On schedule and at estimate!"
5 star rating
Marku from Franklin, TN on 6/14/2012 for an auto service of their Nissan and their testimonial is:
"Always excellent....job done well...and prompt.....thanks"
5 star rating
Chrisa from Franklin, TN on 6/9/2012 for an auto service of their Nissan and their testimonial is:
"I can always trust Grassland Car Care to take good care of my vehicles. I highly recommend them to everyone I can."
5 star rating
Anonymous from Franklin, TN on 5/16/2012 for an auto service of their Nissan and their testimonial is:
"I recently had my first experience with GCC. I scheduled an appointment, they got my car back within minutes and had me finished and on my way in no time."
5 star rating
Danm from Franklin, TN on 5/12/2012 for an auto service of their Nissan and their testimonial is:
"Had excellent service, as usual. I was presented with the current status of my car, services were performed in a reasonable amount of time. Delivered as promised. Tks."
5 star rating
Richard/lindab from Franklin, TN on 5/2/2012 for an auto service of their Nissan and their testimonial is:
"Rapid and right - couldn't have been better."
5 star rating
Wayne\michellee from Franklin, TN on 4/20/2012 for an auto service of their Nissan and their testimonial is:
"Steve at Grassland has been my "trusted auto adviser" for years. From vintage to new cars he's been there to answer my questions, provide options and most importantly handle the required service. Steve really has made it simple for me."
5 star rating
Anonymous from Franklin, TN on 4/18/2012 for an auto service of their Nissan and their testimonial is:
"Friendly service. Clean waiting area.Will use again."
5 star rating
Chrisa from Franklin, TN on 3/17/2012 for an auto service of their Nissan and their testimonial is:
"The people at Grassland Car Center always give great service and fair prices."
5 star rating
Elaines from Franklin, TN on 3/9/2012 for an auto service of their Nissan and their testimonial is:
"Have been very pleased with Grassland Car Center after quite a bit of work on my car."
5 star rating
Martm from Franklin, TN on 2/29/2012 for an auto service of their Nissan and their testimonial is:
"The experience was very good and helpful"
3 star rating
Russr from Franklin, TN on 2/22/2012 for an auto service of their Nissan and their testimonial is:
"work was fine but too expensive."
5 star rating
Anonymous from Franklin, TN on 12/31/2011 for an auto service of their Nissan and their testimonial is:
"The price is a little on the high side, but they guarantee their work and use original parts from the manufacturer. We had one repair with a problem, and they fixed it immediately without a charge. They will also look over the car and catch things that you may not have noticed. They will also recommend consideration of repair based on mileage. This is good information, but if it is a high mileage vehicle, you may need to ask their advice about whether or not you need the repair. They are honest and competent mechanics, and they are very pleasant and friendly. It's a good shop and we will continue to go there."
5 star rating
Steve/janb from Franklin, TN on 12/28/2011 for an auto service of their Nissan and their testimonial is:
"Prompt and excellent service. Dropped off the car on Monday night...got a call from Josh around 9 am the next morning with the estimate. Repairs were completed by mid-afternoon. Car was still whining a little bit this morning when Houston left for work. (replaced the alternator) Will monitor the next couple of days to see if the whining continues. Thanks for your help. Steve Barrick 615-512-9041 (c)"
5 star rating
Danm from Franklin, TN on 12/20/2011 for an auto service of their Nissan and their testimonial is:
"I was greeted immediately upon entering the office. I had an appointment for an oil change. My service was performed immediately and I was headed back home within 25 minutes. Excellent attention and service."
5 star rating
Anonymous from Franklin, TN on 12/14/2011 for an auto service of their Nissan and their testimonial is:
"So glad we use Grassland Car Care. They keep the appointments on time, send out great coupons, offer worthwhile advice and do it all with a great attitude!"
5 star rating
Louish from Franklin, TN on 12/7/2011 for an auto service of their Nissan and their testimonial is:
"It was a pit stop. In and out and never lost a lap!!!!"
5 star rating
Anonymous from Franklin, TN on 11/17/2011 for an auto service of their Nissan and their testimonial is:
"I thoughtt he service was thorough, swift and to the point. Not alot of over selling. Great job! Howard"
5 star rating
Marys from Franklin, TN on 11/16/2011 for an auto service of their Nissan and their testimonial is:
"Everyone was very courteous and polite. I got in and out right about the time I was told I would. I was told of things to watch for on my car, but no pushy sales tactic. I am taking my daughter's car in later this week. So far good prices. Good experience."
5 star rating
Jonm from Franklin, TN on 11/16/2011 for an auto service of their Nissan and their testimonial is:
"We came in with a flat tire and Grassland Car Care had us back on the road in no time and they were very friendly. They will definitely get my business again."
5 star rating
Garye from Franklin, TN on 11/14/2011 for an auto service of their Nissan and their testimonial is:
"AS USUAL, THE SERVICE WAS GREAT! Gary Edick"
5 star rating
Garye from Franklin, TN on 10/26/2011 for an auto service of their Nissan and their testimonial is:
"Very good service and a perfect waiting time for the work to be completed"
5 star rating
Danm from Franklin, TN on 10/18/2011 for an auto service of their Nissan and their testimonial is:
"I had an appt for 10 AM. Arrived was promptly waited on, reviewed my service requirements and went out to have a cup of coffee. Shortly after returning, my car was serviced and ready to go. Alway get prompt attention and work is completed as promised. I was also advised of a service that may be needed in the near future. The attention to detail is greatly appreciated."
5 star rating
Louish from Franklin, TN on 10/11/2011 for an auto service of their Nissan and their testimonial is:
"In and out in less than an hour."
5 star rating
Davidb from Franklin, TN on 10/6/2011 for an auto service of their Nissan and their testimonial is:
"Prompt, Professional, Courteous Service, and was done on time! Thank you!!!"
5 star rating
Pennyb from Franklin, TN on 9/15/2011 for an auto service of their Nissan and their testimonial is:
"Thanks Guys for keeping me up to date, and playing it straight with me and My car!"
5 star rating
Richardh from Franklin, TN on 9/9/2011 for an auto service of their Nissan and their testimonial is:
"prompt quality service. had extensive work done."
5 star rating
Anonymous from Franklin, TN on 9/9/2011 for an auto service of their Nissan and their testimonial is:
"They did a nice job with looking at preventative issues. I have an older car, and it is good to anticipate future problems. Very courteous people."
3 star rating
Anonymous from Franklin, TN on 9/9/2011 for an auto service of their Nissan and their testimonial is:
"I called to bring my car in to replace readiator hose, and they worked me in that day. I love how they talk something through with you until you understand, and how thay provide recommendations."
5 star rating
Terryn from Franklin, TN on 9/7/2011 for an auto service of their Nissan and their testimonial is:
"great great great great great great"
5 star rating
Richardh from Franklin, TN on 9/2/2011 for an auto service of their Nissan and their testimonial is:
"no complaints. job quickly done. friendly staff. especially liked the ride home."
5 star rating
Chrisa from Franklin, TN on 8/16/2011 for an auto service of their Nissan and their testimonial is:
"Great job as always, thanks!"
5 star rating
Anonymous from Franklin, TN on 8/12/2011 for an auto service of their Nissan and their testimonial is:
"I had an emergency and needed a repair after noon on a Friday. Grassland Car Care Center took care of it efficiently and courteously and got me back on the road before the end of the day."
5 star rating
Johns from Franklin, TN on 8/7/2011 for an auto service of their Nissan and their testimonial is:
"A great experience and you can't say that about auto-repair very often!"
5 star rating
Roberty from Franklin, TN on 8/3/2011 for an auto service of their Nissan and their testimonial is:
"I do not know how your service could have been any better. It was prompt and complete. Most important, the results appear to have improved my gas milage by 4 mpg. thank you"
3 star rating
Marthaw from Franklin, TN on 7/29/2011 for an auto service of their Nissan and their testimonial is:
"My auto needs were addressed and tended to in a timely manner. Always courteous and friendly help. I trust the mechanics at Grassland to keep my car in "tip-top" shape."
5 star rating
Louish from Franklin, TN on 7/18/2011 for an auto service of their Nissan and their testimonial is:
"Prompt, detailed, in and out in less than an hour while waiting in a very comfortable and attractive waiting room for a service facility."
5 star rating
Lista/davec from Franklin, TN on 7/15/2011 for an auto service of their Nissan and their testimonial is:
"Steve is always so professional, friendly and accommodating when scheduling an appointment and explaining services. The service provided was professional and fast, no waiting beyond a reasonable time. I was given an update on what I needed to plan to have repaired, replaced or tuned up to prevent any future issues and no pressure to have anything done until I am ready to schedule for it. The new waiting area is very comfortable, clean and I appreciated the day's newpaper brought to me."
5 star rating
Danm from Franklin, TN on 7/13/2011 for an auto service of their Nissan and their testimonial is:
"I was again given excellent service and attention to my needs. Steve was able to guarantee my appt. and when I arrived he put one of the techs to work on my car immediately. A possible two hour job was done in less than an hour. I was in and out in no time, as I choose to wait while my work is done. Great job by all."
5 star rating
Anonymous from Franklin, TN on 7/10/2011 for an auto service of their Nissan and their testimonial is:
"Grassland has been great so far. Steves service in particular stood out. He got me a thorough assessment, took time to talk through with me the relative importance of the repairs, and helped me reach a reasonable plan for spacing out sone of the work, while not neglecting one item that could have left me stranded in the near term. The quality of the work seems good so far, and my old BMW 325i seems to be humming along since I had the belts and oil gasket covers replaced. Special kudos to Steve for telling me about their loaner car service when I was having trouble scheduling a time I could wait for the car."
5 star rating
Johns from Franklin, TN on 6/28/2011 for an auto service of their Nissan and their testimonial is:
"Thanks for timely service and a great job!"
5 star rating
Clintr from Franklin, TN on 6/23/2011 for an auto service of their Nissan and their testimonial is:
"Customer service was excellent; maintenance on vehicle was excellent; definitely would return for any future service & maintenance."
5 star rating
Blair/mikem from Franklin, TN on 6/23/2011 for an auto service of their Nissan and their testimonial is:
"Great service as always. Fair price and done right."
5 star rating
Dianne/miket from Franklin, TN on 6/16/2011 for an auto service of their Nissan and their testimonial is:
"excellent service...the manager is very good. my wait was not too long."
5 star rating
Tims from Franklin, TN on 6/11/2011 for an auto service of their Nissan and their testimonial is:
"All work was done as stated and for a good price. I send my customers to Grassland Car Care. You can depend on Steve and his crew."
5 star rating
Anonymous from Franklin, TN on 6/5/2011 for an auto service of their Nissan and their testimonial is:
"You guys always do a great work. We appreciate how helpful you always are."
5 star rating
Anonymous from Franklin, TN on 6/3/2011 for an auto service of their Nissan and their testimonial is:
"Always feel as though I am being treated honestly and fairly. No unnecessary repairs, always accommodating and great customer service."
5 star rating
Emilym from Franklin, TN on 6/2/2011 for an auto service of their Nissan and their testimonial is:
"They always take care of me!"
3 star rating
Anonymous from Franklin, TN on 5/19/2011 for an auto service of their Nissan and their testimonial is:
"The personnel were very friendly and wanted to know where I had been since last time (I had oil changes elsewhere). They seemed professional and competent and wanted to satisfy their customers. The only irritant was the nearly $4 shop fee added on. When I asked they said it was for topping off fluids, which they never said they had to do. It seems like a way to get an easy $4 extra on top of the special deal. All in all the $29.99 (without tax) for oil change, filter and tire rotation was a good deal but the cost of over $37 was more than advertized and you can never get the oil change for $29.99 plus the oil disposal $1 and tax--it will always include the shop fee whether needed or not. Thank goodness they didn't charge a shop fee of $15 or $20, if they really wanted to get in your pocket."
5 star rating
Anonymous from Franklin, TN on 5/18/2011 for an auto service of their Nissan and their testimonial is:
"I called and asked if they could replace my oxygen censor today and how much it would be. Steve was polite and thorough in his response. He had the part ordered within an hour. I dropped off my car at 1:45. He gave me a loaner, and I picked my fixed car up at 3:30. All 4 of my experiences at Grassland Car Care have been very good. They seem to run an honest, fair and skillful business. I would recommend them."
5 star rating
Garye from Franklin, TN on 5/16/2011 for an auto service of their Nissan and their testimonial is:
"As usual, you were perfect!"
5 star rating
Rosst from Franklin, TN on 5/10/2011 for an auto service of their Nissan and their testimonial is:
"Had tire repaired/plugged within 30-45 min. Great service."
5 star rating
Rone from Franklin, TN on 4/25/2011 for an auto service of their Nissan and their testimonial is:
"The service here shows not only skill but honesty and integrity. We appreciate that they tell us what to watch out for in the future regarding any car service, but never push us to get that service done. It helps with our budgeting for car repair and maintenance."
5 star rating
Danm from Franklin, TN on 4/21/2011 for an auto service of their Nissan and their testimonial is:
"Received the usual excellent service from all the folks in the shop. Alerted to a possible problem that may come up unexpectedly and had it repaired. Your technical staff is always proactive. Tks keep up the good work."
5 star rating
Rone from Franklin, TN on 4/11/2011 for an auto service of their Nissan and their testimonial is:
"WE really appreciate this place. They are always honest with us. They tell us in advance what our car needs and never push us to have the work done. This way I can keep track of what needs to be done on my car and work it into our budget. We have no complaints about the cost of the work. And we have no complaints about the work. It's a great company."
5 star rating
Janem from Franklin, TN on 3/28/2011 for an auto service of their Nissan and their testimonial is:
"Outstanding customer service by your associates and service on the car by your mechanics."
5 star rating
Michelle/robf from Franklin, TN on 3/23/2011 for an auto service of their Nissan and their testimonial is:
"A flat tire never comes at a good time. I dropped the tire off at Grassland Car Care on my way to work. I came back after work and they had fixed my tire and put it back on my car. I was in and out in less than 15 minutes and were happy to do it. I really appreciate their courtesy, flexibility and efficiency."
5 star rating
Mark/cheryld from Franklin, TN on 3/23/2011 for an auto service of their Nissan and their testimonial is:
"Ted was extremely helpful and compassionate. He gave me the benefit of the doubt, and because he did, I will continue to use your shop for maintenance and repairs."
5 star rating
Anonymous from Franklin, TN on 3/19/2011 for an auto service of their Nissan and their testimonial is:
"appreciate Steve working to get mmy tires in and changed before the end of the day"
5 star rating
Stevew from Franklin, TN on 3/17/2011 for an auto service of their Nissan and their testimonial is:
"Great, as always! And I like the new office digs. Perhaps show some ESPN next time maybe..?"
5 star rating
Roberty from Franklin, TN on 3/16/2011 for an auto service of their Nissan and their testimonial is:
"I can't see how it could be better"
3 star rating
Barbp from Franklin, TN on 3/13/2011 for an auto service of their Nissan and their testimonial is:
"Overall this is a nice place to do business. Folks are very nice."
5 star rating
Billt from Franklin, TN on 3/2/2011 for an auto service of their Nissan and their testimonial is:
"Job well done and timely, as usual."
5 star rating
Franks from Franklin, TN on 2/22/2011 for an auto service of their Nissan and their testimonial is:
"Service went well and timely"
5 star rating
Bob/janes from Franklin, TN on 2/6/2011 for an auto service of their Nissan and their testimonial is:
"Grassland Car Care informed us of WHAT and WHY before proceeding and then did the repairs quickly and professionally. Have, and will continue, to recommend them to others."
5 star rating
Anonymous from Franklin, TN on 2/2/2011 for an auto service of their Nissan and their testimonial is:
"Kind and friendly car service. Small town feel with fast service."
5 star rating
Chrisa from Franklin, TN on 12/17/2010 for an auto service of their Nissan and their testimonial is:
"I've been bringing my vehicles to Grassland Car Care for many many years. I have never been disappointed in their work."
5 star rating
Garye from Franklin, TN on 12/11/2010 for an auto service of their Nissan and their testimonial is:
"As usual, great service! Gary Edick"
5 star rating
Julie/kyeh from Franklin, TN on 11/26/2010 for an auto service of their Nissan and their testimonial is:
"I can always count on Grassland Car Care to get my 2000 Honda in road-worthy condition."
5 star rating
Craig/keric from Franklin, TN on 9/28/2010 for an auto service of their Nissan and their testimonial is:
"We always have such great service. Steve is so very helpful and always goes out of his way to make car service as painless as possible. The staff is trustworthy and honest."
5 star rating
Clarko from Franklin, TN on 9/16/2010 for an auto service of their Nissan and their testimonial is:
"We have always been pleased with service there (we've had a lot!), but a couple of weeks ago we brought the Odyssey in because a panel was dragging on the side. Michael came out and fixed it immediately free of charge. He was very kind and we greatly appreciated his prompt service. Thanks!"